Terms & Conditions

General

  1. In these terms and conditions, the word client refers to:
    • an adult student; or
    • a parent/guardian of an under-aged student.
  2. In these terms and conditions, the word student refers to an adult student or an under-aged student who is receiving music lessons from Brisbane Music Academy.
  3. By paying an invoice, the client agrees to be bound by Brisbane Music Academy’s terms and conditions.
  4. Brisbane Music Academy may vary these terms and conditions from time to time as it deems necessary.
  5. Materials such as teaching books and other equipment may be required for a student’s lessons. These will be incurred at the client’s expense in addition to the lesson fees.
  6. A student’s musical progress and development are highly dependent on their own individual practice done between their weekly lessons with Brisbane Music Academy.
  7. Clients will be provided with their teacher’s Blue Card and relevant qualifications upon request.
  8. Clients will be provided with a record of all lesson attendance, lesson notes, invoices, and payments which is available on Brisbane Music Academy’s online database.
    • Upon enrolling, a client will be provided with login credentials, which can be used to access Brisbane Music Academy’s online database.

Supervision

  1. If the student’s lesson is scheduled to be within the school’s teaching period, the student’s Brisbane Music Academy teacher will collect the student from the student’s class.
  2. If the student’s lesson is scheduled to be in the school’s lunchtime, the student is expected to meet their Brisbane Music Academy teacher at the school’s teaching studios for the student’s lesson.
  3. For all venues that are not schools, parents/guardians are solely responsible for their child before and after their child’s lesson time.
  4. Clients should do everything reasonable to ensure they (or their children) arrive to their lessons on time.

Promotional content

  1. Photographs and videos of students may be taken during lessons and performances for promotional and advertising purposes. Where this content may be used includes, but is not limited to:
    • Brisbane Music Academy’s social media; and
    • Brisbane Music Academy’s website; and
    • Printed material used for promotional purposes.
  2. A client that does not want these photographs or videos to be taken should contact Brisbane Music Academy.

Fees

  1. Brisbane Music Academy reserves the right to increase its fees as it deems necessary.

Payment

  1. All payments of lesson fees are to be made through Brisbane Music Academy’s invoicing system.
  2. Clients must pay for a lesson in advance to be scheduled in for a lesson.
  3. Clients must pay the amount listed on the invoice by the due date stated on the invoice.
  4. Brisbane Music Academy’s teaching staff will not accept cash payments under any circumstances.
  5. The client should bring any misunderstandings or queries of any details on the invoice to the attention of Brisbane Music Academy before the due date stated on the invoice.
  6. Brisbane Music Academy reserves the right to refuse service to a client if the client is in arrears equal to the amount of one lesson.
  7. Waiver of clause 21 (that is, allowing a client in arrears to continue receiving lessons) will not waive Brisbane Music Academy’s right to recover in full any outstanding lessons fees from the client.

Cancellations and absences

  1. For a scheduled lesson to be validly cancelled, the client must provide Brisbane Music Academy with at least 24 hours’ notice. Lessons validly cancelled will be credited to the client’s account. 
  2. A client can reschedule a lesson online via Brisbane Music Academy’s online database. Any lessons rescheduled online will not take effect until the following week. If a client wishes to reschedule their lesson time automatically via Brisbane Music Academy’s online database, it must be done before the Sunday prior to the week of the lesson. (That is, the Sunday which is one day before the week coming.)
    • If a client wishes to reschedule or cancel a lesson for the present week (that is, not a week in advance), then it is the sole responsibility of the client to inform Brisbane Music Academy of their need to reschedule or cancel.
  3. In rescheduling a lesson where at least 24 hours’ notice is given, Brisbane Music Academy will endeavour to find a lesson time suitable to both the client and their teacher. However, where no suitable time is found, the lesson will be validly cancelled, and the lesson fee will be credited to the client’s account.
  4. A lesson fee will be credited to the client’s account where the teacher was unable to attend a lesson paid for by the client.
    • If a teacher will be absent for a scheduled lesson, and if the client agrees, another teacher may fill in for the client’s usual teacher. Where the client does not agree, the lesson fee will be credited to the client’s account.
  5. A client withdrawing from the services of Brisbane Music Academy must provide at least two weeks’ notice of their intention to withdraw.
    • Any remaining credit to the client’s account after the two weeks’ notice will be refunded to the client.
    • If the respective student is absent for their lessons during these two weeks, the lesson fees will be forfeited.

Forfeited lesson fees

  1. If a client does not provide at least 24 hours’ notice of their need to cancel or reschedule, the lesson fee will be forfeited. This term is strictly upheld to ensure Brisbane Music Academy’s teachers are paid for their time.
    • Forfeited lessons fees will not be refunded to the client.
    • Forfeited lesson fees will not be credited to the client’s account.
    • A forfeited lesson will not result in a make-up lesson being scheduled at a later time.
  2. If a student misses their lesson and has not provided at least 24 hours’ notice of their absence, then this will be considered an unexplained absence. An unexplained absence results in the lesson fee being forfeited by the client.

General

  1. In these terms and conditions, the word client refers to:
    • an adult student; or
    • a parent/guardian of an under-aged student.
  2. In these terms and conditions, the word student refers to an adult student or an under-aged student who is receiving music lessons from Brisbane Music Academy.
  3. By paying an invoice, the client agrees to be bound by Brisbane Music Academy’s terms and conditions.
  4. Brisbane Music Academy may vary these terms and conditions from time to time as it deems necessary.
  5. Materials such as teaching books and other equipment may be required for a student’s lessons. These will be incurred at the client’s expense in addition to the lesson fees.
  6. A student’s musical progress and development are highly dependent on their own individual practice done between their weekly lessons with Brisbane Music Academy.
  7. Clients will be provided with their teacher’s Blue Card and relevant qualifications upon request.
  8. Clients will be provided with a record of all lesson attendance, lesson notes, invoices, and payments which is available on Brisbane Music Academy’s online database.
    • Upon enrolling, a client will be provided with login credentials, which can be used to access Brisbane Music Academy’s online database.

Supervision

  1. If the student’s lesson is scheduled to be within the school’s teaching period, the student’s Brisbane Music Academy teacher will collect the student from the student’s class.
  2. If the student’s lesson is scheduled to be in the school’s lunchtime, the student is expected to meet their Brisbane Music Academy teacher at the school’s teaching studios for the student’s lesson.
  3. For all venues that are not schools, parents/guardians are solely responsible for their child before and after their child’s lesson time.
  4. Clients should do everything reasonable to ensure they (or their children) arrive to their lessons on time.

Promotional content

  1. Photographs and videos of students may be taken during lessons and performances for promotional and advertising purposes. Where this content may be used includes, but is not limited to:
    • Brisbane Music Academy’s social media; and
    • Brisbane Music Academy’s website; and
    • Printed material used for promotional purposes.
  2. A client that does not want these photographs or videos to be taken should contact Brisbane Music Academy.

Fees

  1. Brisbane Music Academy reserves the right to increase its fees as it deems necessary.

Payment

  1. All payments of lesson fees are to be made through Brisbane Music Academy’s invoicing system.
  2. Clients must pay for a lesson in advance to be scheduled in for a lesson.
  3. Clients must pay the amount listed on the invoice by the due date stated on the invoice.
  4. Brisbane Music Academy’s teaching staff will not accept cash payments under any circumstances.
  5. The client should bring any misunderstandings or queries of any details on the invoice to the attention of Brisbane Music Academy before the due date stated on the invoice.
  6. Brisbane Music Academy reserves the right to refuse service to a client if the client is in arrears equal to the amount of one lesson.
  7. Waiver of clause 21 (that is, allowing a client in arrears to continue receiving lessons) will not waive Brisbane Music Academy’s right to recover in full any outstanding lessons fees from the client.

Cancellations and absences

  1. For a scheduled lesson to be validly cancelled, the client must provide Brisbane Music Academy with at least 24 hours’ notice. Lessons validly cancelled will be credited to the client’s account. 
  2. A client can reschedule a lesson online via Brisbane Music Academy’s online database. Any lessons rescheduled online will not take effect until the following week. If a client wishes to reschedule their lesson time automatically via Brisbane Music Academy’s online database, it must be done before the Sunday prior to the week of the lesson. (That is, the Sunday which is one day before the week coming.)
    • If a client wishes to reschedule or cancel a lesson for the present week (that is, not a week in advance), then it is the sole responsibility of the client to inform Brisbane Music Academy of their need to reschedule or cancel.
  3. In rescheduling a lesson where at least 24 hours’ notice is given, Brisbane Music Academy will endeavour to find a lesson time suitable to both the client and their teacher. However, where no suitable time is found, the lesson will be validly cancelled, and the lesson fee will be credited to the client’s account.
  4. A lesson fee will be credited to the client’s account where the teacher was unable to attend a lesson paid for by the client.
    • If a teacher will be absent for a scheduled lesson, and if the client agrees, another teacher may fill in for the client’s usual teacher. Where the client does not agree, the lesson fee will be credited to the client’s account.
  5. A client withdrawing from the services of Brisbane Music Academy must provide at least two weeks’ notice of their intention to withdraw.
    • Any remaining credit to the client’s account after the two weeks’ notice will be refunded to the client.
    • If the respective student is absent for their lessons during these two weeks, the lesson fees will be forfeited.

Forfeited lesson fees

  1. If a client does not provide at least 24 hours’ notice of their need to cancel or reschedule, the lesson fee will be forfeited. This term is strictly upheld to ensure Brisbane Music Academy’s teachers are paid for their time.
    • Forfeited lessons fees will not be refunded to the client.
    • Forfeited lesson fees will not be credited to the client’s account.
    • A forfeited lesson will not result in a make-up lesson being scheduled at a later time.
  2. If a student misses their lesson and has not provided at least 24 hours’ notice of their absence, then this will be considered an unexplained absence. An unexplained absence results in the lesson fee being forfeited by the client.